Product Feedback Glossary
Definitions for product feedback, roadmap planning, customer satisfaction metrics, feature voting, and prioritization terms.
Glossary
What Is User Activation? Definition and Example
Understand user activation, choose a first-value milestone, and calculate an activation rate with a defined cohort and time window using a worked example.
Glossary
What Is Feature Adoption?
Learn what feature adoption means, how to calculate a clearly defined adoption rate, and how it differs from awareness, frequency, and retention.
Glossary
What Is NPS
A glossary page explaining Net Promoter Score, how it is calculated, and where it fits in a product feedback workflow.
Glossary
What Is CSAT
A glossary page defining Customer Satisfaction Score and how teams use it to monitor experience quality.
Glossary
What Is CES
A glossary page defining Customer Effort Score and why lower effort often correlates with better customer experience.
Glossary
What Is Feature Voting
A glossary page explaining feature voting and how it should inform, but not fully replace, product prioritization.
Glossary
What Is Product Feedback
A glossary page defining product feedback and how it differs from isolated support requests or one-off research inputs.
Glossary
What Is a Product Roadmap
A glossary page explaining what a product roadmap is, what it is not, and how it should connect to customer evidence.
Glossary
What Is User Feedback
A glossary page defining user feedback and how teams can collect it continuously across their product and support channels.
Glossary
What Is Prioritization in Product Management
A glossary page explaining prioritization in product management and the role of scoring frameworks in decision-making.
Glossary
What Is a Feedback Loop
A plain-English definition of a customer feedback loop and the steps teams use to collect, analyze, act on, and respond to feedback.
Glossary
What Is a Feature Request
A glossary entry defining feature requests, the context a useful request should include, and how requests differ from product commitments.