Privacy Policy

1. Introduction

Feedbackly ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our feedback board platform.

2. Information We Collect

We collect information in the following ways:

• Account Information: When you create an account, we collect your email address, name, and authentication credentials.
• Board Data: We store the feedback boards you create, including posts, votes, and comments submitted by you and your users.
• Usage Data: We automatically collect information about how you interact with our service, including pages visited, features used, and actions taken.
• Device Information: We collect device identifiers and browser information to prevent duplicate votes and ensure fair voting.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Prevent fraud and abuse of our platform
• Analyze usage patterns to improve user experience

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party companies that help us operate our platform (e.g., hosting, analytics, payment processing).
• Legal Requirements: When required by law or to protect our rights and the safety of our users.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability

To exercise these rights, please contact us at privacy@feedbackly.io.

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy, please contact us at privacy@feedbackly.io.